5 - 7 December 2017
Geneva, Switzerland
Congress 2017
Agenda
01.
Workshop: Standardisation of Control Room Technical Interfaces
Peter Prater,
Chair, ICCRA
Emmanuelle Villebrun,
Ministry of Interior, France
02.
Site Visit: CERN Control Room
Rossano Giachino
CERN
Keynote
Keynote Address and Q&A
David Jackson
Head of Control Rooms
Metropolitan Police Service, UK
Technical Track
State of the nation - Overview of Global Critical Communications
Mladen Vratonjic
Board Chair & Director
TCCA
Technical Track
State of the nation - Emergency Services in the UK
John Anthony
President
British APCO
Technical Track
Emergency services trends in Europe
Dr. Demetrios Pyrros
President
EENA
Technical Track
State of the nation - Emergency Services in the USA
Ellen O'Hara,
Chair,
iCERT
Technical Track
How can we better shape our integrated dispatching
Frédéric Jans-Cooremans
Project Manager
STIB
Environment & Ergonomics Track
Usability vs. User Experience in safety critical control rooms
Volker Grantz
Frequentis
Environment & Ergonomics Track
Designing and building a new critical control room
Paul Greatorex
South West Ambulance Service NHS Trust, UK
Environment & Ergonomics Track
Beyond Architecture and Interior Design
Russell Ockendon
Control Centres Australia
Environment & Ergonomics Track
Key Factors for success in control room design
Yilmaz Ozgenal
Environment & Ergonomics Track
Lessons learned from the CERN design and build experience
David Watts
CCD
Rossano Giachino
CERN
Keynote
Remote Air Traffic Control Operations and the impact on Critical Control Rooms
Marcus Filipp
LFV Sweden
Plenary
​The Role of Next Generation (NG) Public Safety Standards in the Development and Rollout of Future Control Room Solutions
Bill Mertka
Director, Public Safety Solutions Architecture
Huawei Enterprise Mexico City OpenLab
Operations Track
Gas Operations & Control Room Services
Theodoros Alexandridis
Control & Dispatching Section Head
DESFA (Greek National Natural Gas System Operator )
Operations Track
APCO Project 43 – Broadband Implications for the Critical Control Rooms
Jeffrey Cohen,
Chief Counsel
APCO International
Operations Track
​Transforming operational models and performance through the use of control room technology
T/Inspector Liam Caldecott,
Derbyshire Constabulary
People Track
Staffing critical control rooms
Ian Thompson
British APCO
People Track
European Air Traffic Management Operations
Kenneth Thomas
Head of Network Operations Management Coordination
Eurocontrol (Air Traffic Management)
People Track
Coaching of Personnel
Costas Johnson
Qualtrak
People Track
Motivating the control room workforce
Sanja Holen
Ministry of Interior, Croatia
People Track
Managing change for control room staff
Ged Griffin,
Univesity of Melbourne